Hotsoft Hospitality ERP Solution



Hotsoft- Hospitality ERP Solution is specially developed to meet the ever demanding needs of the hospitality industry. It’s a GUI (Graphical User Interface) based and WEB enabled Hotel Business Solution developed with Oracle as its back end on Windows platform to provide efficient, reliable and secure data management. It is exclusively designed and programmed to suit every facet and need of the hotel industry. It consists of different modules that can be added or expanded allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments.

Key Modules & features of Hotsoft

Front Office Management

The Front Office Management System is a multi featured module designed specifically for limited service independent properties and hotel chains. Its large, easy to read display gives quick to front desk functions with a touch screen graphic user interface. Simple user interface and online help make training new staff quicker and easier. Features include reservations, front desk, cashier, housekeeping, night audit, system set up and over 100 standard reports.


  • User-wise parameterization.
  • Travel agent/source wise tariff.
  • Business centre.
  • Front office budget.
  • Guest history multi process sorting.
  • Quick check-in/reservation.
  • Check-in/Check-out SMS to
  • departments.
  • Permission setting to
  • delete/edit/discount.
  • Reservation slab settings.
  • Auto GRC/C-form printing.
  • Finance module interface.
  • On-line user manual and help menu.
  • SMS alerts to managers

EPABX Interface & Telephone Billing System

Focuses on delivering optimal,customized, cost effective functionality. The module is scalable.


  • On-line call capture.
  • Multi tariff tasking.
  • Auto check-in/check-out link to front office.
  • Wake-up call setting.
  • Smart call routing system.
  • On-line user manual and help menu.

Foreign Exchange & Encashment System

Integrated to front office, this module takes care of all foreign currency transactions with multi-mode settlement options.


  • On-line encashment certificate
  • On-line call capture.
  • Multi tariff tasking.
  • Auto check-in/check-out link to front
  • office.
  • Wake-up call setting.

Housekeeping Management

A user- friendly module that helps the housekeeping department to manage day-to-day operations.


  • User rights.
  • Common guest supplies.
  • Auto check-in/check-out link to front office.
  • Periodical cleaning/maintenance.
  • Extra bed supplies.
  • Lost & found book keeping.
  • Housekeeping stock control.
  • Mini-bar billing.

Laundry Management & Billing System

Easy and secure, this module looks after the cumbersome process of laundry management with minimum man power.


  • Guest/ in-house linen register.
  • Laundry billing and supplies.
  • Check-in/check-out link info to front office.
  • Gate pass and linen order generation.
  • Vendor credit a/c link to finance module.

Restaurant Management System

Intuitive and proactive screens give the product extreme flexibility in various areas of operations viz. fast food outlets, remote captain order etc. This system provides an integrated F&B module and materials management module. The F&B module allows for both Issue Based Costing and Recipe Based Costing.


  • User defined control parameter.
  • KOT item preparation description print.
  • Check-in/check-out link info to front office.
  • Remote KOT print with wireless technology.
  • POS location toggling.
  • Supports multi currency/multi mode/cross mode settlements.
  • Touch screen interface.
  • Captain order bifurcation to multiple kitchen.
  • Separate HOT/complimentary bill series.
  • Direct interface to finance module.
  • Room credit with food plan amount display.
  • Single bill split to multi pax options.
  • Food-cost link to kitchen store module
  • Restaurant time/session setting.
  • Discount/edit/delete parameters.

Banquets & Event Management System

An exhaustive module to manage all aspects of a banquet / event with ease. Detailed reports and easy handling mechanisms are the most attractive features of this module.


  • User defined control parameter.
  • Function prospectus (FP) preparation.
  • Banquet KOT print with wireless technology.
  • Banquet location toggling.
  • Credit master with finance module link.
  • Supports multi currency/multi mode/cross mode settlements.
  • Touch screen interface.
  • Colour coded status bar.

Bar & Beverages Management System

The applications here are configurable to user specific requirements making it easy to use and to obtain fast, accurate, up to the minute information for simple and complex environments.


  • User defined control parameter.
  • Purchase order generation.
  • BOT print with wireless technology.
  • BOT location toggling.
  • Discount/edit/delete parameter.
  • One touch speed billing option.
  • High sale stock analysis.
  • Finance module link.

Stock Control & Inventory Management System

Designed to meet the varied requirements of any size hotel or hotel chain, Hotsoft provides the tools to help you run your operation at a greater level of productivity and profitability than ever before.


  • User defined control parameter.
  • Quotation format design.
  • FIFO/LIFO/Mean Average process.
  • Purchase order generation.
  • Auto stock update from purchase invoice.
  • Gate pass issue.
  • Barcode reading to item purchase.
  • Multi store stock transfer.
  • Min level/reorder Level/Max Level stock position master entry.
  • Item grouping method.

Food-Cost & Yield Management System

This product has been built specifically for the restaurant industry and is fully integrated with point of sale systems. The module supports magnetic card readers, scanners, local and remote printers.


  • : User defined control parameter.
  • Raw material intend.
  • Item recipe master entry.
  • KOT items allocation to multiple kitchens.
  • Food-cost formula settings.
  • Wastage/defrosting deduction.
  • Multi kitchen stock transfer.
  • Consumption auto update.

Payroll & Personnel Management

This robust solution is a profit building powerhouse and is scalable to serve demands at different levels.


  • Provision to categorize employee type, employee grade, designation & dept.
  • Index point calculation.
  • Multi zone and company.
  • Debit master.
  • Loan advances & recovery.
  • Employee data bank with transfer history.
  • Punch card device interface.

Asset Management

The product has an impeccable record of proven efficiency, having been tried, tested and implemented successfully in a wide range of hospitality enterprises.


  • Provision to categorize asset.
  • Depreciation/appreciation calculation.
  • Finance module interface.

Finance Management

Aimed at both the establishment and organization levels, this is an international solution that empowers organizations with a fully integrated flexible financial solution. This system is designed around the principles of delivering a packaged solution that has a low total cost of ownership, enabling users to set up a sophisticated financial reporting system.


  • Parameter setup with cost-centre setting.
  • Multi branch menu.
  • Debtor/creditor grouping.
  • Book keeping with cheque printing.
  • Budget with cost-centre analysis.
  • Drill down options.
  • Bill matching/unmatching.
  • Multi level schedule settings.
  • Online data posting from all modules.
  • Online receipt/voucher printing.

Engineering & Maintenance Management

Across-the-desk-query handling was never been easier. It provides provisions for faster query handling and there is no need to go through a series of menus for information access.


  • Provision to categorize asset.
  • Depreciation/appreciation calculation.

Management Information System (MIS)

This unique system provides detailed account of various activities.

Sales & Marketing

An extensive sales and marketing system is integrated with Hotsoft. With an integrated data base, hotels will no longer have to use interfaces to share data between operational modules. Instead, users will share identical inventory, customer and account information, rate availability.


  • Provision to categorize asset.
  • Depreciation/appreciation calculation.

Centralized Reservation System (CRS)

Through the CRS system, a single reservation is required for guest room/ function space sales for a chain of hotels on same/different days. Based on the availability, the user can directly reserve his/her room/function space. User will get confirmation through SMS alert and Email messages. Reservation advance is tightly linked through the payment gateway system. Bank transfer facility (e-Banking) also provided on this system. Online data transfer to the local premises of the Hotel through a Webservice is an additional feature of the system.


  • Data transfer through Webservice.
  • Payment gateway.
  • Reserve multiple hotels through a single entry.
  • Availability chart listing for user decided period.
  • SMS/Email alert for confirmation.
  • Image binding
  • facility for showing Room’s and Hotel’s facility

Web Enabled Reservation Management System (e-RMS)

Customer Information System

PDA Device Interface

Touch Screen Interface

Direct Messaging System

Interactive Voice Response System (IVRS)

Key Card Interface

Intranet Mail Options

Punch Card Interface

Privilege Card System